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How do I reset my PIN?

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If you still remember your PIN and simply want to change it, please follow the below instructions:

  1. Log in to your Jubiter account
  2. From the footer menu, select Settings
  3. From the Security Settings tab, choose Change PIN
  4. Enter your current PIN code, your new PIN code, and the new PIN code confirmation

If you have enabled 2 factor identification you will be prompted to confirm using Google Authenticator

  1. Scan the QR code on the right using the Google Authenticator app. Click the + button, then click the camera button to add the barcode
  2. Enter the 6-digit code generated by the Google Authenticator app in your Jubiter account
  3. Press the Save button

If you forgot or no longer have access to your 6-digit PIN number, please Contact us

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